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About Jamie

One person, not a roster. Neuro Pro clients get a system I maintain, a library I author, and tune-ups when they need to think through something deeper. This page is who's behind it.

Jamie with his daughter Mia at the beach
The Short Version

Neurodivergent. Fifteen years in the sector. Tired of watching the same people cycle through services that don't fit them.

I'm Jamie. I run Neuro Support from Christchurch, New Zealand. I'm neurodivergent, diagnosed ADHD. This isn't just professional knowledge. It's personal.

BA in Human Services with a minor in Psychology. Fifteen years in the NZ disability sector, first in agencies, then independently. Guest on the Manawanui podcast.

I built the Neuro Support Protocol because big agencies rotate staff, train from a medical model, and assign whoever's available. I wanted something that actually worked. So I built it.

Good support builds independence. Not dependency. My job is to work myself out of a job.

Why This Matters for Neuro Pro

Neuro Pro is not a subscription. It's a support system that mentors you to grow fluent in the Claude and Notion stack that runs your life.

The Neuro Agent setup configures your phone. Neuro Pro is the ongoing mentorship on top: a maintained system, a library built around Agent Working Memory and stack fluency, and Pro-level tune-ups when you want to think with someone fluent in the tools. I maintain the system. Most questions resolve in Help as a system feature. Tune-ups are where we go deeper together.

  • Lived ADHD experience. Principle 6 is the design spec. The system is built from the inside out, by someone who has needed it.
  • Fifteen years as a support worker. The clinical and relational instincts that shape how Help responses are written and how the system guides clients through bad days.
  • BA in Human Services with a Psychology minor. Formal grounding in the field, not lived experience alone.
  • Modern operational fluency. Claude Code, Notion at expert depth, the Claude and Notion stack that runs the system. This is what keeps it evolving as Claude itself evolves. Most support workers cannot maintain a stack at this depth. Most technologists don't understand support work.
  • Personal stability. Husband. Father. Skin in the game. A grounded practice.

Help as a system feature, the library, Pro-level tune-ups, and the gifted Claude Pro subscription are how the mentorship shows up. Jamie maintains the system. Clients tend their Agent Working Memory with the guidance and tools Pro provides.

The Longer Version

Why I built Neuro Support

I've spent fifteen years in disability support, first within agencies, then independently. The pattern was always the same: good people, wrong tools, wrong framework.

The medical model treats neurodivergence as a deficit to compensate for. The Neuro Support Protocol treats it as an architecture to design around. Specific gaps, specific solutions, no moralising about willpower or effort.

I test everything on myself first. Every tool, every system, every strategy. If I wouldn't use it on a bad executive function day, I don't teach it.

Most people's best ideas die in the shower. Yours don't have to. The system holds what your memory can't. That's the whole Protocol, in one sentence.

What I bring

Lived experience. I navigate ADHD every day. I know the difference between advice that sounds good and strategies that actually survive a low-energy Tuesday.

Technical capability. I build with modern tools. Claude, Notion, Claude Code, iPhone configuration. Not as a novelty. Because these tools solve the exact problems executive function failure creates.

Sector knowledge. I understand Individualised Funding inside and out. I've onboarded clients, worked with IF hosts, and navigated the system from both sides. I can help you get the right support funded properly.

One person, not a roster. Same person every session. Consistency compounds. Context carries from session to session. You never start from scratch.

Qualifications

Bachelor of Applied Science in Human Services with a minor in Psychology. The knowledge to back up the experience, not the other way around.

How the business is structured

Neuro Support is a sole-trader practice. I am the sole support worker. There is no Neuro Support backend processing your data. Your Claude Pro subscription is yours. Your Notion workspace is yours. I'm a guest in the workspace via an integration token, which you can revoke in one click. If Neuro Support disappeared tomorrow, your system would continue working under your own accounts.

This is deliberate. Principle 5 says the person owns the system. Not as a promise. As architecture.

Why the work is remote-first

Neuro Agent installations happen in person in Christchurch, because I want to get every one of them right while the process is still maturing. Everything else is remote. Help is async (system feature, maintained by me). Tune-Ups are over Discord. The library runs on its own.

Part of that is scale. Remote-first is how the service grows without the quality dropping. Part of it is personal. My daughter Mia is young, and I'd rather spend the time that isn't with clients at home with her than driving across the city. The product is built so support can be delivered without either of us needing to be in the same room once the system is installed. That's a design decision, not a compromise.

What I Don't Do

I'm a support worker, not a therapist.

I help with the practical stuff. Systems. Routines. Admin. Appointments. Technology. Executive function strategies.

If you need clinical therapy, I can help you find the right person and support you in getting to appointments. If you need 24/7 personal care, that's a different service and I'll point you toward it. If you need high-intensity behavioural support, same answer.

I work best with neurodivergent adults who want to build their capacity, not outsource it. The system is designed to make you more independent, not more dependent on me.

Want to work together?

First conversation is free. A real chat, not a sales pitch. We figure out whether this is the right fit for what you need.

Get in Touch